CAN I RECEIVE MY ORDER THE SAME DAY?
Unfortunately, it is currently not possible to deliver your order the same day.

DO YOU ALSO DELIVER ON SATURDAY OR SUNDAY?
Unfortunately, it is currently not possible to deliver your order on Saturday or Sunday.

WHAT ARE THE SHIPPING COSTS?
Below you will find an overview of the shipping costs per country.

Belgium
5 euros, free shipping from 100 euros

Luxembourg and The Netherlands
10 euros, free shipping from 100 euros

Germany and France
10 euros, free shipping from 500 euros

Bulgaria, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Italy, Croatia, Latvia, Lithuania, Malta, Norway, Austria, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Czech Republic and Sweden
25 euros, free shipping from 500 euros

WHAT HAPPENS IF MY ORDER IS DELAYED?
It's a bummer that your package is delayed. Go to your account to find the most current delivery information about your order. You can also find your Track & Trace here.

Usually, they arrive the next day. We see that other delayed packages are still delivered within 5 days. Didn't receive your package 5 days after your original delivery day? Please contact our customer service.

CAN I ALSO PICK UP MY ORDER AT THE STORE?
You can pick up your order by appointment in our store in Gentbrugge. When your order has been processed, we will contact you to schedule an appointment.

Address
Blackiew Belgium
Brusselsesteenweg 613
9050 Gentbrugge
Belgium

Opening hours (by appointment only)
Monday: 10:00 AM - 6:00 PM
Tuesday: 10:00 AM - 6:00 PM
Wednesday: 10:00 AM - 6:00 PM
Thursday: 10:00 AM - 6:00 PM
Friday: 10:00 AM - 6:00 PM
Saturday: Closed
Sunday: Closed